10+ Years Experience From 2014

About Me

Solving complex business challenges with AI has been at the core of my work for over a decade. While financial and organizational constraints often shaped the scope of implementation, I’ve consistently navigated them by exploring AI’s potential across diverse projects and industries.

I’ve led global transformation initiatives at companies like Johnson Controls, Arvato, UPM, and Oyster HR—optimizing operations through automation and emerging technologies. With a strong foundation in process optimization, AI strategy, and business growth, I specialize in aligning AI initiatives with real business goals—enhancing efficiency, supporting better decision-making, and ensuring ethical implementation.

Backed by hands-on experience and advanced knowledge from my AI Master’s program, I bridge the gap between cutting-edge innovation and real-world business impact. Today, I help businesses adopt AI with clarity and confidence—ensuring they unlock its full potential for sustainable growth and innovation.

Who I Work With

I collaborate with organizations at every stage of their AI journey—from global enterprises modernizing legacy systems, to growth-stage companies looking to scale with automation. 

My Approach

I combine strategic vision with operational depth. I don’t just design AI roadmaps—I help you make AI work in your actual environment. Whether navigating ERP complexity, cross-functional silos, or culture resistance, I bring structure, clarity, and hands-on momentum.

What I Believe

AI isn’t a tech experiment—it’s a leadership opportunity. The most successful transformations start with purpose, align with people, and scale through trust. I help businesses move from chasing innovation to owning it—with responsible, measurable implementation at the core.

Areas of Impact

  • AI Strategy & Adoption
  • Intelligent Automation (Finance, ServiceOps, Data Governance)
  • Cross-functional AI Roadmapping
  • Responsible AI & Compliance Frameworks
  • Change Management for AI Enablement

What Sets Me Apart

Experience across both Fortune 500 and startup ecosystems Real-world ops knowledge from finance & CX to systems integration Deep commitment to ethical, responsible AI Ongoing academic grounding via an AI Master’s program A track record of translating complexity into clear, usable strategy

Making AI Work Where It Counts

I work at the intersection of AI, operations, and business transformation. Where others talk strategy, I create it—and lead execution that turns ambition into measurable results.

For over a decade, I’ve transformed finance, customer experience, and service functions through automation and scalable process redesign. I’ve worked across Fortune 500s and high-growth tech companies—delivering impact where complexity meets pressure.

Today, I help businesses align AI with what actually matters: performance, accountability, and sustainable growth.

Conatct Me
tHE sTORY
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My Present

Currently, I’m focused on helping businesses implement AI with clarity and confidence. I believe AI transformation works best when it’s clear, structured, and driven by real outcomes. Every solution I design is built to optimize operations, enhance decision-making, and deliver measurable impact. Through a strategic, step-by-step approach, I support seamless automation and drive long-term efficiency

Collaboration is another key component of my philosophy. I believe that the best designs come from a collective effort, where each team member’s unique perspective contributes to the final product.

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Experience
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My Experience

With over 15 years of experience partnering with global enterprises and high-growth startups, I bring a strategic approach to AI, automation, and operational efficiency. I focus on solving complex challenges and delivering measurable results that drive real business transformation.

Independent AI Transformation Advisor

March 2025 - present

Faq Plus
Director of Pay – Customer Experience

Oyster HR | Jul 2023 – Mar 2025

Faq Plus
Data COE Lead

Johnson Controls | Oct 2022 – Jul 2023

Faq Plus
Director Finance Processes – OTC

Johnson Controls | Oct 2019 – Sep 2022

Faq Plus
Global AR Care & Collections Process Owner | Operations Manager EMEA & Americas

UPM | Jun 2017 – Sep 2019

Faq Plus
Google Regional Collections Manager EMEA & LATAM

Arvato | Nov 2015 – May 2017

Faq Plus
Accounting Operations & Credit-Collections Manager EMEA

Boart Longyear | Feb 2014 – Oct 2015

Faq Plus

My Transformation Framework

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My approach blends data-driven insight and process excellence to lead business transformation with structure, speed, and clarity — turning strategy into sustainable, scalable results.

01

Define

Every successful transformation begins with direction. This phase is about setting the scope, aligning stakeholders, and identifying what matters most. I help teams unite around a shared vision to ensure every step ahead has purpose.

02

Measure & Analyze

With clear goals in place, I assess the current state — mapping workflows, analyzing data, and surfacing blockers. This phase moves beyond surface fixes to uncover real opportunities for improvement and innovation.

03

Improve

Here, I design practical, scalable solutions — whether powered by AI, automation, or process redesign. I involve key players early, encourage collaboration, and make sure teams feel confident and equipped for change.

04

Control

Once improvements are live, I focus on sustainability. With SOPs, dashboards, and feedback loops in place, transformation becomes embedded. Progress sticks, and your team stays in control.

reach out
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Let’s create smarter, tailored solutions for your business.

AI works best when it adapts to your unique needs. Every process has its own challenges — and with the right strategy, we can boost efficiency, unlock insights, and drive sustainable growth. I’ll help you shape AI solutions that simplify complexity and turn technology into a real strategic advantage.

Got an idea? Let’s talk.